Are you ready to dive into an exciting and dynamic career opportunity? Join us at Hydro-Cleansing as a Call Centre Account Manager, where you can make an impact while earning an impressive £60-£70,000 per year with commissions!
· making a targeted number of calls, building a portfolio of new clients, revisiting existing clients, offering assistance to large portfolios that require additional assistance, and providing product awareness and information to prospective clients.
· Accurately update customer data and account information within the bespoke CRM system. All training provided is internally manufactured.
· Skilfully upsell products or services tailored to customers' needs and preferences. This requires confidence, enthusiasm, and dynamic individuals.
· Engage effectively with customers, ensuring a positive experience and swift issue resolution.
· Analyse customer needs and provide well-suited solutions and recommendations.
· Handle escalated calls or challenging customers with unwavering professionalism and patience.
· Adhere to call centre scripts and procedures, ensuring consistency and top-quality service.
· Maintain a consistently high level of phone etiquette and professionalism.
· Understanding, targets KPIs, sales targets KPIs, email targets KPIs
· Remembering that this is all about a number’s game the more calls you make, the more emails you send, the more activity you will generate more money you will earn.
Please note that this job description provides a general overview and may be subject to changes.
Hydro-Cleansing ltd is a leading environmental waste company known for its 24-hour emergency services, including pump station services, drilling mud removal, waste removal, and various other environmental activities. Our commitment to excellence and dedication to environmental sustainability drive us as we expand our services across the country and into Northern Europe. We're on the lookout for dynamic individuals to join our team as Call Centre Staff.
As a Call Centre Staff member at Hydro-Cleansing, your role will be pivotal in promoting our environmental waste services to prospective clients. You'll have access to up-to-date data, warm leads, and cold call lists to engage potential customers. Your primary responsibilities will include:
Your first three months with us will involve intensive training to equip you for success. During this period, you'll receive a base salary along with commission opportunities.
At Hydro-Cleansing, we believe in rewarding dedication and hard work. Our uncapped commission structure means there's no limit to your earning potential. The more you earn in commission, the more the company prospers, creating a win-win scenario.
If you're a motivated and ambitious individual looking to join a dynamic team and embark on a rewarding career with limitless earning potential, we invite you to apply. Join us at Hydro-Cleansing, where your dedication and hard work will be acknowledged and rewarded.
To apply, please send your resume and a cover letter to email@example.com. We eagerly await your arrival to our team!
Job Type: Full-time
Salary: £21,000.00-£25,000.00 per year plus commission OTE £60,000 a year to £70,000.
Supplemental pay types:
Ability to Commute:
Work Location: In person