IT Support Technician Job

£21000 - £26000 Full Time
IT Support Technician
  • IT
  • HCL House, Beddington Farm Road, Croydon, CR0 4XB

An opportunity has arisen for an IT Support Technician to join our growing team. The technician will be giving support at a group level of Hydro Cleansing and all our subsidiary companies. Your day-to-day responsibilities include:

· Diagnosing and solving hardware/software faults on PCs and other Mobile Devices.

  • Installing and Configuring Computer Systems.
  • Azure files connection troubleshooting.
  • General Helpdesk support.
  • Windows platform & Apple iOS experience.
  • Mobile device management.
  • Remote Support.
  • Reporting to the IT Manager to provide IT support to the Company.
  • Completing or escalating tickets.
  • Supporting other members of the IT team with ad hoc projects.
  • Ongoing self-learning.
  • We are looking for an individual with:
  • High attention to detail.
  • Exceptional communication skills.
  • Ability to work under pressure.
  • Someone who knows how to ask for help when they need it.

Qualifications Requirements:

Experience with Windows 10, Windows Server/ SQL, Azure, Android, iOS, and Ubiquiti networking is a plus!

On the job training is provided, but we are seeking someone with some level of experience in the field